We are Canreal - The Hytale MMORPG ("we", "our", "us"). We’re committed to protecting and respecting your privacy. If you have questions about your personal information please contact us.

What information we hold about you

The type of data that we collect and process includes:

  • Your name or username.
  • Your email address.
  • Your IP address.

Further data may be collected if you choose to share it, such as if you fill out fields on your profile.

We collect some or all of this information in the following cases:

  • You register as a member on this site.
  • You fill out our contact form.
  • You browse this site. See "Cookie policy" below.
  • You fill out fields on your profile.

Who is responsible for data collection on this website?

The data collection on this website is carried out by the operator Mr. Byron Fröhlich. You can contact this person using the contact form if you have any questions. You can find this person's data below or in our imprint.

Note on the responsible person

Mr. Byron Fröhlich
Mutterstadter Straße 22
67105 Schifferstadt
Germany

phone: +49 179 8298 612
e-mail: support@canreal.net

How your personal information is used

We may use your personal information in the following ways:

  • For the purposes of making you a registered member of our site, in order for you to contribute content to this site.
  • We may use your email address to inform you of activity on our site.
  • Your IP address is recorded when you perform certain actions on our site. Your IP address is never publicly visible.

Other ways we may use your personal information.

In addition to notifying you of activity on our site which may be relevant to you, from time to time we may wish to communicate with all members any important information such as newsletters or announcements by email. You can opt-in to or opt-out of such emails in your profile.

We may collect non-personally identifiable information about you in the course of your interaction with our site. This information may include technical information about the browser or type of device you're using. This information will be used purely for the purposes of analytics and tracking the number of visitors to our site.

Contact form

You can send us private inquiries using our contact form. If you make use of this option, your details, including the contact details provided, will be transmitted and stored. This data is only saved to process your request and possible follow-up questions and is not passed on without your consent.

The data processing of the contact form is therefore carried out exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent to us at any time. An informal message to us by email is sufficient for this. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.

The data you enter in the contact form will be saved by us until:

  • You ask us to delete it
  • You withdraw your consent to the storage of your data by us
  • The purpose for data storage is omitted (e.g. after the request has been processed)

Mandatory statutory provisions, in particular retention periods, remain unaffected.

Keeping your data secure

We are committed to ensuring that any information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable measures and procedures to safeguard and secure the information that we collect.

Cookie policy

Cookies are small text files which are set by us on your computer which allow us to provide certain functionality on our site, such as being able to log in, or remembering certain preferences.

We have a detailed cookie policy and more information about the cookies that we set on this page.

Rights

You have a right to access the personal data we hold about you or obtain a copy of it. To do so please contact us. If you believe that the information we hold for you is incomplete or inaccurate, you may contact us to ask us to complete or correct that information.

You also have the right to request the erasure of your personal data. Please contact us if you would like us to remove your personal data.

Acceptance of this policy

Continued use of our site signifies your acceptance of this policy. If you do not accept the policy then please do not use this site. When registering we will further request your explicit acceptance of the privacy policy.

Changes to this policy

We may make changes to this policy at any time. You may be asked to review and re-accept the information in this policy if it changes in the future.

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